Wyoming City Schools

420 Springfield Pike
Wyoming, Ohio 45215
Phone: 513-206-7000

Student Transportation

General information about bus transportation:

The Wyoming Board of Education provides transportation to all primary and middle school pupils (K-8) who live more than 1.25 miles from their school. This school bus service is provided by Petermann Bus on behalf of the district. Families of children who are eligible for transportation are contacted directly by Petermann in August prior to the start of school with bus stop assignments. Route information will be mailed to families on July 30, 2019. No extra steps are needed for those families not interested in using the bus service. During the first two weeks of school, those bus stops that have not been used are removed from routes and routes are finalized.

In accordance with State of Ohio school transportation regulations, each eligible child that will ride a school bus is required to be assigned to a specific bus stop. If you would like to request a change in bus stop, or would like to request another change in transportation, please fill out the Transportation Request form and send it to Wyoming City Schools Treasurer Ronday Johnson at [email protected] per the instructions included on the form. 

If you enrolled or have changed residences within Wyoming after the start of the school year and your child is eligible for transportation to middle school or one of the primary schools (i.e. you reside more than 1.25 miles from your child's school), please contact Wyoming City Schools Treasurer Ronda Johnson at [email protected] to arrange for transportation.

If you have specific questions about your child’s information, please contact Petermann directly at (513) 806-2058.

Successful school transportation is a partnership between the school district, the children who ride, the parents, and the community. Please accompany your child to and from their bus stop, planning to arrive at the stop approximately 5 minutes before the scheduled time.  During the first several weeks of school, it is possible that routing times may fluctuate as traffic patterns change to accommodate the return of the yellow school bus to the community roadways. During these first weeks of school, all children will participate in safety training provided by their bus driver and supported by district staff in each of the school buildings.  We encourage parents to discuss safety practices with their children as we all work to keep our children safe.

 

Planning for the transportation for 2019-20

In planning for the expiration of the Queen City Transportation contract on June 30, 2019, Wyoming City Schools issued a Request for Proposals to transportation vendors through the State of Ohio. The district received one proposal; it was from Petermann Bus. All other carriers elected not to submit.

Petermann Bus is a division of National Express. National Express purchased Queen City in the spring of 2018 and operated it as part of the Cincinnati Public Schools routing system. During most of the 2018-19 school year, Wyoming's five buses were managed as part of this large operation. For the 2019-20 school year, Wyoming's bus service will be managed by a different team working out of a separate facility. This management team has already been working to address our concerns with dedicated leadership, oversight and improved customer service.

Changes expected for next year:

  • Petermann is already working on 2019-20 routes and route information will be mailed to families on July 30th, two weeks prior to the start of school on August 13th.
  • Petermann has committed to providing an app that uses GPS technology to enable parents and guardians to view their child(ren)'s current bus location and route information in near-real time, including the scheduled arrival time to their stop. Our contract with Petermann calls for this tool to be activated for Wyoming families as soon as possible.

The current school year included many bus challenges. Two stakeholder sessions for families to share their experiences directly with Petermann to help in preventing repeated issues took place in May. For those unable to attend, an online feedback tool was provided. Thank you for the feedback that was received.

Frequently asked questions:

Wyoming City Schools will contract with Petermann Bus Company for the 2019-20 school year. Information about bus services for next year can be found here and below:

How did the District choose Petermann Bus?
In planning for the expiration of the Queen City contract on June 30, 2019, Wyoming City Schools issued a Request for Proposals to transportation vendors throughout the State of Ohio. The district received one proposal; it was from Petermann Bus. All other carriers (including Queen City Transportation, First Student, Community Bus Service, and Universal Transportation Systems) elected not to submit proposals.

Is Petermann Bus the company that bought Queen City Transportation?
Sort of. Petermann Bus is a division of National Express. National Express purchased Queen City in the spring of 2018 and continues to operate Queen City Transportation as part of the Cincinnati Public Schools (CPS) routing system. Wyoming’s five buses were managed as part of this large Queen City Transportation/CPS operation during most of the 2018-19 school year.

For the 2019-20 school year, Wyoming’s bus service will be managed by a different management team working out of a separate facility. This management team has already been working to address our concerns with dedicated leadership, oversight and improved customer service.

Does this change how I qualify for bussing?
Wyoming City Schools Board of Education policy provides transportation for K-8 students who live at least 1.25 miles from their school. This has not changed.

Do I need to complete the transportation form?
The home address of every K-8 student enrolled in the District will be loaded in the transportation software to determine eligibility. You do NOT need to complete the transportation form unless you are requesting that your child be picked up or dropped off somewhere other than their home address. We will automatically route all eligible students and communicate route information accordingly.

Routes were not available in a timely manner to start the 2018-19 school year. How will I receive route information for the 2019-20 school year?
Petermann is already working on the 2019-20 routes. Route information will be mailed to families on July 30th, which is two weeks prior to the start of school on August 13th.

Will I have the same driver?
Drivers are not guaranteed to work the same route from year to year.

Will my bus stop and times change?
Routes, stops and times may change slightly as students are scheduled for the 2019-20 school year.

Springfield Pike Construction will continue to cause traffic disruption. How will I receive notification of bus delays?
There’s an app for that! Petermann Bus has committed to providing an app that uses GPS technology and proprietary software to enable parents and guardians the ability to view their child(ren)’s current bus location and route information in near-real time, including the scheduled arrival time to their stop. Our contract with Petermann Bus calls for this tool to be activated for Wyoming families as soon as possible.

Additional information from the staff at Petermann:
How do I know my kids will be safe?

For Petermann, safety is always first. We provide 31 hours more training than is required by the State of Ohio. Petermann’s new driver training is among the most extensive in the industry. Our new driver training includes training in commercial driver’s license preparation, pre-and post-trip inspection, passenger boarding and deboarding procedures, customer service, driving skills, defensive driving, railroad safety, passenger management, safety and emergency procedures and special needs sensitivity and awareness. Petermann also offers its bus team members on-going continuing education classes providing 2 ½ times more in-service training than is required by the State of Ohio.

Will any of the other local districts that Petermann services be willing to take calls from community members and district staff to ask about their satisfaction with transportation services?
Petermann has many other local customers who would be willing to share their positive experiences. Those districts are willing to provide information to Wyoming families. Contact information is available from the Wyoming Board Office.

How likely would it be for a sub bus driver to be totally unfamiliar with our district?
That is very unlikely. Petermann will hire, train and certify a local Wyoming substitute bus driver to be ready at all times. In the event that a Wyoming route could not be covered entirely by the Wyoming drivers and substitute driver, Petermann does offer the flexibility of bringing qualified bus drivers from other locations to handle routes.

Could there be a scenario in which a parent has a problem with a driver but Petermann is non-responsive? Is Wyoming giving up some control in customer service related issues?
Wyoming City Schools is the customer, and Petermann will follow the direction of the District. As long as the District’s directives follow legal operating procedures, Petermann will operate accordingly. For example, if a parent has a complaint about a driver and communicates with the District – the District retains the right to request reassignment of the driver. Contacting our references would provide comfort in this area.